30 DAY MONEY BACK GUARANTEE: (shop.blaupunktrobotics.eu/ Webstore Purchases)

We want you to be totally psyched about the products you purchase from Smart Life bv’s online store. If at any time within 30 days of receiving your order, you are not 100% satisfied, you may return it to us for a refund. No questions asked. Any items damaged due to reasons not covered under warranty cannot be accepted back for refund under our 30 Day Money Back Guarantee. Also, associated shipping fees are not refundable. NOTE: this guarantee only applies to orders placed on Smart Life bv’s webstore at shop.blaupunktrobotics.eu/.


If you bought your product directly from shop.blaupunktrobotics.eu/, and you are not satisfied with your purchase within 30 days of receipt, you can return it following the below procedure. Your card will be credited upon receipt of the returned merchandise. Request an RMA (Return Merchandise Authorization) number from Smart Life BV Customer Support by contacting: support@smartlifebv.com Package products along with a copy of the RMA form. Write the RMA number on the outside of the box and send to the appropriate address based on your specific location: (items must be received by Smart Life BV within 14 days of issuing the RMA):

Note: Please do not hand deliver your product to the RMA facility, even if you are local. These locations are not set up to receive visitors. Thanks!

BEFORE sending anything to Smart Life BV, please contact our Customer Support Team at: support@smartlifebv.com

Smart Life BV / Blaupunkt returns
Street: Overtoom 141
Zipcode: 1054 HG
City: Amsterdam
Country: the Netherlands